Archive: August, 2014

AIHHP Tribute to Lawrence Werth

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Lawrence receiving the AIHHP Special Recognition Golden Lobe Award, for services to the Independent Hearing Aid Industry in October 2010.

 

 

 

 

 

 

 

 

 

 

 

Lawrence Werth’s contribution to the hearing healthcare profession was incredibly significant, not only with PC Werth but also as the Chairman of British Hearing Aid Manufacturers Association (BHAMA).

He was, without question a leading authority figure in the audiology community, although what will always stay with me is Lawrence’s enthusiasm for the profession and it’s people.   

Lawrence had a natural, academic instinct with regards to audiology, appreciating and understanding the complexities of manufacture, distribution through to provision and the end user.  This ability to appreciate the industry from it’s many facets gained him respect from all areas and will ensure his memory and legacy will stay with us.  

He was omnipresent at all events and thrived in the company of people happy to debate the latest topics.  He greeted innovation with a professional eye but  with the look and enthusiasm of a child at Christmas.

Above all else he was a gentleman in the true sense of the word and will be greatly missed.

Thank you Lawrence for your guidance, advice and friendship.

Duncan Collet-Fenson, Chair – AIHHP – On behalf of AIHHP Council & Executive Members


Which? Survey: Independents are the Best Hearing Aid Providers

allagehearingtriangle2400 Which? Members who had bought a hearing aid in the past 3 years were recently surveyed to find out about their hearing aid buying experiences in the UK.

Results were based on a survey conducted between 28th March and 8th April 2014 of 407 Which? Connect members who had bought a hearing aid within the previous 3 years.

80 local independent retailers along with 255 national retailers made up the sample.

Customers scores were a combination of satisfaction and recommendation and the star ratings for product and pricing were based on the range of products, transparency of their pricing, clarity of information provided with them and time given to decide on products.

Staff and Service was made up of ratings of the professionalism and knowledge of staff, customer service, handling of questions and concerns plus explanations given.

AIHHP is delighted to see the latest findings from this survey, which supports the work of its’ independent members.

Chair, Duncan Collet-Fenson commented “As a group of leading hearing aid audiologists who are committed to promoting and maintaining the very highest professional and ethical standards in hearing healthcare; our aim is always to ensure that the needs of our customers are put first, without any allegiance to specific manufacturers. By being independent we can absolutely guarantee the best solution to meet our customers hearing requirements.”

For further information or to arrange an interview with the Chair of AIHHP, please contact PR & Marketing Manager:

Stephanie Meli on 01757 248943 or via email: info@littlemarketing.co.uk.